One of the most common things to happen is a company experiencing failures or some inadequate execution in its processes. When this happens, we call it nonconformity. And they are present in the operation of any business, but what will determine their effects are the actions taken from their identification. Keep reading to find out more!
Just to reinforce: a nonconformity can be defined as an inadequacy of a process, service or product in relation to a standard, requirement or expected result.
Recognizing a nonconformity can result in actions for continuous process improvement. In this case, knowing how to identify these irregularities and having a defined method to solve them is one of the secrets of efficiency.
To reduce and avoid non-conformities, it is necessary to adopt the standardization of the organization’s day-to-day processes.
Ideally, every company should have a clear understanding of the parameters required for service, production and management.
With this attitude, the possible results are as follows:
- Rework reduction.
- Loss prevention.
- Better use of company resources.
- Increased safety against losses and accidents.
- Decreased risk of lack of products or raw materials.
- Productivity gain.
It is common for some people to confuse defects with nonconformities. To make it easy to differentiate, think of a defect as a nonconformity. But not always a nonconformity is a defect.
Non-conformities do not refer only to the production line itself, but to all company processes. Therefore, it is much more comprehensive than the defect – which is nothing more than a product with imperfections or non-standard.
How to handle a nonconformity and the importance of always being alert
Non-conformities do happen, as we talked about at the beginning of this article, but if they become too frequent, it can impact consumer perception of your products and your brand.
As bad as compromising the profitability of the business, is the risk of receiving fines for non-compliance with some mandatory technical standard.
That is why everyone, without exception, must align their processes so that the flow of the operation is well structured and integrated. This means respecting ISO 9001 recommendations, following good manufacturing practices or even internally standardized procedures.
There are steps you can take so you can address your company’s non-conformities and fix issues.
There are four main steps to consider in this task: identify nonconformities, describe the problems, analyze the causes, and finally address the nonconformity.
Without alignment, it is impossible to optimize processes and minimize nonconformities. Therefore, it is necessary to follow some steps for the procedures to be effective. Here are the steps:
- Definition of actions.
- Action tracking.
Each company must adapt all these steps according to this reality. By following this line, the benefits that we have already mentioned here will be part of the reality of your brand and your company!
And speaking of a company, Geartech BR is a reference company in the importance and commercialization of electrical insulators.
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